Yesware vs. GMass: Which One Should You Choose For Your Cold Emails

In the face-off between Yesware and GMass for the best cold email software, the choice boils down to your specific needs and budget. If you’re after a multi-channel, feature-rich platform and willing to pay a premium, Yesware is your go-to. On the other hand, if you’re a Gmail user looking for a budget-friendly, specialized tool for cold email, GMass has the edge. Both have their merits, but for mastering the art of cold email specifically, I would recommend GMass as it offers specialized features that deliver more bang for your buck.

Table of Contents

  1. Introduction
  2. Key Features: Where Yesware and GMass Shine
  3. Yesware’s Key Features and Their Benefits
  4. GMass’s Key Features and Their Benefits
  5. Pricing: Show Me the Money
  6. Pros and Cons: The Full Picture
  7. Feature-by-Feature Comparison: Yesware vs. GMass
  8. Customer Support: Your Lifeline in the Digital World
  9. User Reviews: The Unsung Heroes
  10. FAQs: Clearing the Air
  11. Final Verdict: The Decision-Maker

Introduction

Cold email is not just a marketing tactic; it’s an art form. To master it, you need the right set of brushes—your software tools. Today, we’re putting Yesware and GMass under the microscope to see which one paints the perfect cold email campaign. We’ll delve into their features, compare pricing plans, and even give you the inside scoop on customer reviews. Buckle up; it’s going to be an enlightening ride.

Key Features: Where Yesware and GMass Shine

Before we dig deeper, let’s get a quick rundown of what makes these platforms tick. You want the best bang for your buck, and these features could be the deal-breakers (or makers).

Yesware

  • Real-Time Email Tracking
  • Multi-touch, Multi-channel Campaigns
  • Secure Prospector Database
  • Advanced Reporting
  • Works with Outlook and Gmail
  • Unlimited Attachment and Email Open Tracking

GMass

  • Mail Merge with Google Sheets
  • Mass Email Service in Gmail
  • Behavior-Based Campaigns
  • Automatic Reply Management
  • Real-Time Advanced Reporting
  • Works Directly in Gmail
  • Email Polling 
  • Automated Unsubscribe Management

Yesware‘s Key Features and Their Benefits

Quick Summary Table of Yesware’s Features

Feature Importance in Cold Email
Real-Time Email Tracking Know when to follow up
Multi-touch, Multi-channel Campaigns Reach prospects on multiple platforms
Secure Prospector Database A vast, compliant database for targeting
Advanced Reporting Data-driven campaign insights
Works with Outlook and Gmail Improved email deliverability
Unlimited Email, Link and Attachment Tracking Comprehensive engagement tracking

Real-Time Email Tracking

What is it?

With Yesware, you’re not just sending emails; you’re sending intelligent emails. Real-time email tracking notifies you when someone opens your emails or clicks on your links.

Why It Matters

Imagine sending a cold email to a prospective client and then—bing!—you get a notification that they’ve opened it. You can follow up while you’re still fresh on their mind. This feature is a game-changer because it helps you gauge the interest level of your prospects. Furthermore, it enables you to time your follow-ups perfectly, increasing the likelihood of a favorable response.

Real-Life Example

You send a product pitch to a potential investor. Moments later, you get a notification that they’ve opened it. You quickly send a follow-up email, leveraging your initial contact and increasing your chances of a positive response.

Multi-Touch, Multi-Channel Campaigns

What is it?

Yesware doesn’t restrict you to just emails. Multi-touch, multi-channel campaigns allow you to include LinkedIn Inmails, calls, and custom touches.

Why It Matters

In the B2B space, different stakeholders prefer different channels. Multi-channel campaigns let you cover all your bases, from LinkedIn to phone calls. This feature allows you to meet your audience where they are, increasing the odds of successful engagement. It also gives you multiple avenues to establish your brand’s presence in the prospect’s mind.

Real-Life Example

You start with a LinkedIn Inmail, follow up with an email, and then finish off with a call. You’ve just tripled your chances of connecting.

Secure Prospector Database

What is it?

A robust database with 100+ million B2B contacts, including work phone numbers, emails, LinkedIn profiles, and more, all in line with GDPR and CCPA.

Why It Matters

You need a pool to fish from, and Yesware provides an ocean of contacts. And since it’s GDPR and CCPA compliant, you’re not stepping on any legal landmines. This feature eliminates the hassle of sourcing and verifying leads, freeing up time for strategy and execution. It also ensures that you’re compliant with regulations, offering peace of mind while you focus on the campaign.

Real-Life Example

You’re in the SaaS industry, targeting CTOs. With Yesware’s database, you can filter and find the perfect prospects without worrying about data compliance issues.

Advanced Reporting

What is it?

From weekly email performance to recipient engagement reports, Yesware offers a plethora of data right on your dashboard.

Why It Matters

What gets measured gets managed. Advanced reporting lets you dig deep into your campaigns to see what’s working and what needs tweaking. The feature provides actionable insights that can help refine your approach, leading to more effective campaigns. With a variety of metrics at your disposal, you can make data-driven decisions that elevate your email marketing to the next level.

Real-Life Example

Your recent campaign had a 20% open rate. With Yesware’s advanced reporting, you pinpoint that emails sent on Tuesdays have the highest open rate. You adjust your strategy accordingly.

Works with Outlook and Gmail

What is it?

Yesware seamlessly integrates with your Outlook or Gmail account, meaning your emails aren’t sent from a third-party server.

Why It Matters

This tight integration helps your emails avoid the dreaded spam folder. Since your emails are originating from trusted platforms like Gmail or Outlook, they have a better chance of landing in the recipient’s inbox. This not only enhances deliverability but also boosts your email’s credibility. What’s more, it saves you the trouble of switching between different platforms, streamlining your workflow.

Real-Life Example

You’re using Outlook for your day-to-day business communication. With Yesware, you don’t need to switch platforms or worry about deliverability issues; it’s business as usual, but supercharged.

Unlimited Email, Link and Attachment Tracking

What is it?

Yesware goes beyond just email open tracking; it offers unlimited email link tracking and unlimited attachment tracking. Whether it’s a simple email, a clickable link, or an attached document, Yesware tracks it all.

Why It Matters

You’re not just sending emails; you’re sending resources, proposals, and calls-to-action. With Yesware’s unlimited tracking features, you can measure engagement at every touchpoint. Did they open your email, click on your link, and read your attachment? You’ll know it all. This comprehensive tracking capability is invaluable for understanding how each component of your email resonates with the audience. It provides a 360-degree view of user engagement, allowing for more targeted and effective follow-ups.

Real-Life Example

You send an email with a promotional link and an attached case study. Through Yesware, you find out that the recipient opened the email, clicked the link, but didn’t open the attachment. That’s your cue for a targeted follow-up to discuss the case study in detail.

GMass‘s Features and Their Benefits

Quick Summary Table of GMass’s Features

Feature Importance in Cold Email
Mail Merge with Google Sheets Enables high-level personalization
Mass Email Service in Gmail Bypasses Gmail’s sending limits
Behavior-Based Campaigns Allows for smarter, targeted follow-ups
Automatic Reply Management with The Reply Project Streamlines reply sorting and prioritizing; enhances quick and effective responses
Real-Time Advanced Reporting Provides comprehensive campaign analytics
Works Directly in Gmail Simplifies workflow and user experience
Email Polling Increases engagement and gathers feedback
Automated Unsubscribe Management Ensures compliance and list health

Mail Merge with Google Sheets

What is it?

GMass allows you to connect directly to Google Sheets, enabling you to send personalized mass emails using any of the columns in your spreadsheet.

Why It Matters

Personalization is the name of the game in cold emails. With mail merge capabilities, you can address each recipient by name, mention their company, or even refer to a recent interaction. This level of customization can significantly boost engagement rates, making your campaign more effective. Plus, it saves time and effort by automating what would otherwise be a manual process.

Real-Life Example

You have a Google Sheet with 200 potential clients listed along with their job titles and industries. GMass lets you craft a single email template that automatically customizes each email based on these variables.

Mass Email Service in Gmail

What is it?

GMass cleverly bypasses Gmail’s sending limitations by either spreading the emails across multiple days or using an SMTP server.

Why It Matters

Gmail’s sending limits can be a bottleneck for your email campaigns. GMass solves this problem, enabling you to send to large lists without getting flagged or restricted. This ensures that your campaign reaches its full audience without any hiccups. It’s particularly beneficial for larger companies or agencies handling high-volume campaigns.

Real-Life Example

You need to send a campaign to 2,500 people. Gmail’s limit stands in your way, but GMass steps in and automatically spreads your emails across several days, ensuring smooth delivery.

Behavior-Based Campaigns

What is it?

GMass provides a range of behavioral segments for your prior campaigns, including metrics like sent, opened, didn’t open, clicked, and so on.

Why It Matters

Not all recipients are created equal. Some open every email, and some don’t. GMass’s behavior-based segmentation lets you tailor your follow-ups based on user interaction, making your campaigns smarter and more targeted. This feature empowers you to create sub-campaigns targeted at specific behaviors, effectively re-engaging prospects who might have been slipping away.

Real-Life Example

Your last campaign had a 10% click-through rate. Using GMass’s behavior-based campaigns, you can now send a targeted follow-up only to those who clicked, offering them a special incentive to take the next step.

Automatic Reply Management

What is it?

GMass comes with a built-in feature that automatically organizes your responses, differentiates genuine replies from auto-responders, and evaluates emails based on their positive or negative tone. It also includes a specialized tool called The Reply Project, which assists you in quickly responding to these replies, aided by templates and ChatGPT.

Why It Matters

Managing replies is often the most time-consuming part of an email campaign. With Gmass’s Automatic Reply Management, you can focus on meaningful interactions instead of getting bogged down with sorting through emails. This feature not only saves time but also helps you identify hot leads more effectively. By separating genuine replies from auto-responders, you can prioritize your follow-up efforts and drive more conversions. Adding The Reply Project into the mix supercharges your response game, enabling you to reply quickly and effectively with the help of ChatGPT and pre-set templates.

Real-Life Example

You receive 100 replies from your last campaign. GMass sorts through them, filtering out 20 auto-responders and flagging 10 emails with positive tones. Now, you know exactly where to focus your follow-up efforts. With The Reply Project, you’re able to swiftly send out personalized responses, keeping the momentum going.

Real-Time Advanced Reporting

What is it?

GMass offers real-time advanced reporting that includes domain-level reporting, and you can access these reports directly in Gmail, on your dashboard, or on the web.

Why It Matters

Data is your best friend in email marketing. Real-time advanced reporting not only allows you to track basic metrics but also provides domain-level insights. This gives you a multi-dimensional view of how your campaign is performing. Such granular data allows you to pinpoint areas for improvement, fine-tune your strategies, and ultimately achieve better results.

Real-Life Example

You notice that emails sent to Gmail addresses have a higher open rate compared to those sent to Yahoo addresses. Using this insight, you can adjust your strategy to target Gmail users more aggressively.

Works Directly in Gmail

What is it?

Unlike some other tools that require separate platforms or software, GMass works directly within Gmail.

Why It Matters

The less you have to switch between platforms, the more efficient your workflow. Working directly in Gmail offers the comfort of a familiar interface while harnessing the power of advanced email marketing features. It streamlines your operations, reduces the learning curve, and makes life just a tad easier for you and your team.

Real-Life Example

You’re already using Gmail for other work-related tasks. Adding GMass into the mix doesn’t disrupt your workflow; it enhances it.

Email Polling

What is it?

GMass allows you to add quick 1-question surveys to your email campaigns.

Why It Matters

Sometimes, engagement is about asking the right questions. With email polling, you can solicit direct feedback within the email itself, increasing engagement and gathering valuable data simultaneously. This feature can be a game-changer for understanding your audience’s needs or gauging interest in a new product or feature.

Real-Life Example

You send out an email about a new product feature and include a quick poll asking if recipients would find it useful. The overwhelming “Yes” responses confirm that you’re on the right track.

Automated Unsubscribe Management

What is it?

GMass handles unsubscribe requests automatically, keeping your email list clean and compliant.

Why It Matters

Compliance isn’t just good practice; it’s a legal necessity. Automated unsubscribe management ensures that you’re respecting recipients’ preferences, reducing the risk of complaints and potential legal issues. This also helps maintain the health of your email list, improving deliverability and engagement rates in the long run.

Real-Life Example

A handful of recipients click the “unsubscribe” link in your email. Gmass automatically removes them from your list, ensuring that your next campaign only reaches interested parties.

Pricing: Show Me the Money

Cost is often the make-or-break factor when choosing a cold email platform. Whether you’re a startup on a shoestring budget or an enterprise with money to burn, you want value for every dollar spent. Let’s break down the pricing plans for both Yesware and GMass.

Yesware Pricing

Yesware offers a free plan and several pricing tiers, each with its own set of features. You can expect to pay anywhere from $15 to $85 per seat per month, depending on your needs. The higher the tier, the more features you unlock, including unlimited and shared campaigns. Additionally, it offers three prospector plans for utilising its prospector database. 

Email Outreach Plans Pricing

Pricing Plans Cost Per Month Per Seat (If Billed Monthly) Cost Per Month Per Seat (If Billed Annually) Features Included
Free Forever Free Free Basic email tracking, 10 campaign recipients/month, etc.
Pro $19 $15 20 campaign recipients, unlimited email & link tracking
Premium $45 $35 Everything in Pro, plus unlimited & shared campaigns
Enterprise $85 $65 Everything in Premium, plus add contacts to campaigns
Custom Contact Contact Everything in Enterprise, plus Security & Legal Review

Prospector Plans Pricing 

Pricing Plans Cost Per Month (Billed Only Annually) Features Included
Prospector Starter $37.5 600 credits per year
Prospector Growth $125 3,000 credits per year
Prospector Custom Contact Customized plan

Below, you can see all the features that each email outreach plan offers:

GMass Pricing

GMass also offers various pricing plans, ranging from a generous free version with all features and a sending limit to an enterprise plan that unlocks all features. 

Plan Cost Per Month Cost Per Year Features Included
Free Plan $0 $0 All features with a sending limit of 50 email messages per day
Standard Plan $19.95 per user $199 per user Gmail integration, unlimited contacts and campaigns, mail merge personalization
Premium Plan $29.95 per user $299 per user Includes everything in the Standard plan plus A/B testing, sequences and follow-ups
Enterprise Plan $49.95 per user $499 per user All features

Below, you can see all the features that each plan offers:

Pros and Cons: The Full Picture

Yesware

Pros

  1. Robust Tracking: From real-time email tracking to unlimited attachment and link tracking, Yesware offers a comprehensive suite of tracking tools.
  2. Multi-Channel Campaigns: The ability to reach out via LinkedIn and phone calls, in addition to email, makes Yesware a versatile tool for B2B outreach.
  3. Secure Prospector Database: With over 100 million B2B contacts, Yesware offers a goldmine for lead generation, all while staying GDPR and CCPA compliant.
  4. Seamless Integration: Works effortlessly with Gmail and Outlook, improving email deliverability and streamlining your workflow.

Cons

  1. Cost: With plans starting at $19 per user per month and going up to $80 for the enterprise version, Yesware can get pricey for larger teams.
  2. Learning Curve: The multitude of features may require a period of adjustment, especially for those new to email marketing tools.

GMass

Pros

  1. Mail Merge with Google Sheets: This feature enables high levels of personalization, making your cold emails more engaging.
  2. Bypass Gmail Limits: GMass cleverly navigates around Gmail’s sending limitations, allowing for high-volume campaigns..
  3. The Reply Project: Integrated with ChatGPT, this tool makes managing and responding to incoming emails a breeze.
  4. Affordable Pricing: With plans starting as low as $8.95 per month, GMass offers a cost-effective solution for email marketing.

Cons

  1. Limited to Gmail: GMass works exclusively within the Gmail ecosystem, which may not be ideal for those using other email platforms.
  2. No Multi-Channel Outreach: Unlike Yesware, GMass focuses solely on email and doesn’t offer LinkedIn or phone call integration.

Feature-by-Feature Comparison: Yesware vs. GMass

When it comes to choosing a cold email software, diving deep into each feature can offer invaluable insights. Let’s take a look at a direct comparison of all key features, free trials, and monthly costs to see where each platform shines and where it falls short.

Feature/Aspect Yesware GMass
Real-Time Email Tracking
Multi-Touch, Multi-Channel Campaigns
LinkedIn integration
Secure Prospector Database
Advanced Reporting
Works with Outlook
Unlimited Tracking
Mail Merge with Google Sheets
Bypass Gmail Limits
Behavior-Based Campaigns
Automatic Reply Management with The Reply Project
Works Directly in Gmail
Email Polling
Ready-to-go Email Templates ❌ (but every email you send is saved as a template)
A/B Testing
Email Verification
Automated Follow-Ups
Automatic Unsubscribe Management
Free Trial 14 days ❌ (but has free plan with all features and sending limit)
Cost Per Month Per User without annual discount Email outreach plans: $19 – $85 per seat
Prospector plans: $37.5 – $125
$19.95 – $49.95

Customer Support: Your Lifeline in the Digital World

Yesware

Yesware provides a variety of support options to meet the needs of their users. They offer email support, Guides, and a resource-rich blog. For enterprise customers, they even offer dedicated customer success managers and customized training sessions.

What They Offer

  • Email Support
  • Phone Support
  • No live chat on the website
  • Resources: Live training, reports and guides and more. 

GMass

GMass also offers robust customer support, including email support and an extensive FAQ section. They have a blog that often features how-to articles and updates.

What They Offer

  • Email Support: Available for all plans, including the free version.
  • Live Chat: None.
  • Resources: FAQs, blog articles and more. 

User Reviews: The Unsung Heroes

Yesware

G2 Review

⭐️4.4 out of 5

GMass

G2 Review

⭐️4.7 out of 5

FAQs: Clearing the Air

1. Can I use Yesware or GMass for personal emails or is it strictly for business?

Both Yesware and GMass are designed primarily for business use, especially for sales and marketing teams. However, there’s nothing stopping you from using them for personal emails if you find the features useful.

2. What type of integrations do both platforms offer?

Gmass has a native integration with Google Sheets. For more complex needs, options include the GMass API, webhooks, and Zapier. Yesware offers integrations with email providers like Outlook, Gmail, SalesForce CRM and communication platforms like LinkedIn, Zoom, and more. However, it does not offer Zapier integration. 

3. Do Yesware and GMass offer any sort of money-back guarantee?

GMass offers a refund, but not all accounts are eligible for a refund, and only the most recent charge is eligible for a refund. Yesware does not offer a refund if you are unhappy about the product or change your mind. 

4. Can I use Yesware or GMass for large-scale email campaigns, say, for 10,000 recipients?

Yesware is more suited for targeted, multi-touch campaigns rather than bulk email blasts. GMass, on the other hand, has features specifically designed to bypass Gmail’s sending limits, making it more suitable for large-scale campaigns.

5. Do Yesware and GMass comply with email privacy regulations like GDPR and CCPA?

Yesware has a secure prospector database that complies with GDPR and CCPA. GMass doesn’t directly comply with GDPR but offers some steps to make sure you are compliant and also does not mention any CCPA compliance. 

Final Verdict: The Decision-Maker

When it comes to the best cold email software, it’s a battle of titans between Yesware and GMass. Both offer impressive features, but they cater to slightly different needs and budgets. So, who wins the crown?

If You Want A Swiss Army Knife: Go for Yesware

Yesware is like the Swiss Army knife of cold email software. From multi-touch, multi-channel campaigns to a secure prospector database and LinkedIn integration—this tool has it all. Its robust tracking and advanced reporting are just cherries on top. If you’re looking for a one-stop shop that can handle not just email but also CRM integration, Yesware is your go-to. Just keep in mind you’ll need to buy a separate plan for the database, and the cost per month can go as high as $125 per month.

If You’re a Gmail Junkie on a Budget: GMass is Your Best Bet

GMass, on the other hand, is like that specialized tool that does one thing but does it exceptionally well. If you’re a Gmail user, you’ll love the seamless integration. From bypassing Gmail limits to offering behavior-based campaigns and even A/B testing—GMass brings a lot to the table. And let’s not forget, it comes at a more wallet-friendly price, ranging from $19.95 to $49.95 per month.

Free Trials and Budget

Yesware offers a 14-day free trial but no free plan. GMass skips the free trial but offers a free plan with all features and a sending limit. If you’re budget-conscious, GMass gives you more bang for your buck.

So, What Would I Choose for Cold Email Success?

If the goal is to excel in cold email specifically, I’d lean towards GMass. Why? It’s budget-friendly, offers advanced segmentation, can bypass Gmail sending limits, and automates crucial steps like follow-ups and reply management. These features are particularly beneficial for anyone serious about mastering the art of cold email.

Final Thoughts

While Yesware offers a more comprehensive toolset, including CRM and email provider integrations, GMass isn’t far behind with its Google Sheets, webhooks, and Zapier integration.

So, what’s the bottom line? If you’re looking for a feature-rich, multi-channel platform and are willing to pay a premium, Yesware is your match. But if you’re on a budget and are primarily using Gmail, GMass could be your soulmate in the cold email game.

And there you have it! Your roadmap to making an informed decision between Yesware and GMass for your cold email needs. Choose wisely!

Looking for more options? We’ve got you covered. Dive into our comprehensive list of 22 of the Best Cold Email Tools for more insights.

Further Reading

Hungry for more insights? Don’t miss our other cold email tool smackdowns, plus killer reads on leveraging AI for ice-breaking first-liners and the real-deal experiments on Meta Ads. Keep feeding that brain!

Check Out: 

Philip Ilic

Philip Ilic

B2B Growth Specialist

Phil helps B2B SaaS companies with growth marketing and is a deep specialist in Linkedin advertising and paid social more generally (Facebook, Twitter, LinkedIn). He runs a paid social agency called Superlumen.co and is the founder of B2Bhero.co.

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